Fleurieu Wellness Website Terms of Use

Last updated: 16 September 2026

By using this website, you agree to the following terms. Please read them before you continue browsing.

1. Acceptance of terms

By accessing or using this website, you agree to these Terms of Use. If you don't agree with any part of these terms, please don't use the site.

2. Use of this website

You may use this website for personal, non-commercial purposes, such as learning about our services and booking appointments. You must not:

• Use the site in any way that could damage, disable, or interfere with its operation
• Copy, scrape, or extract content from the site for commercial use without our permission
• Attempt to gain unauthorised access to any part of the site or our systems
• Use the site to transmit anything unlawful, harmful, or misleading

3. Intellectual property

All content on this website, including text, images, logos, and design, belongs to Fleurieu Wellness unless otherwise stated. You may not reproduce, distribute, or use this content without our written permission.

4. General information only, not medical advice

The information on this website is general in nature and provided for educational purposes only. It isn't personal medical or health advice, and it doesn't replace a consultation with one of our practitioners or your own doctor. Please speak with a qualified practitioner about your individual circumstances before making any health decisions.

5. Accuracy of information

We take reasonable care to keep the information on this website accurate and current, but we don't guarantee it's complete, error-free, or up to date at all times. Details such as pricing, services, and availability may change without notice. Please confirm current details with us directly before booking.

6. Third-party links

This website may contain links to third-party websites. We don't control these sites and aren't responsible for their content, accuracy, or privacy practices. Visiting a linked site is at your own risk.

7. Limitation of liability

To the extent permitted by law, Fleurieu Wellness isn't liable for any loss or damage arising from your use of this website, including reliance on any information provided on it. Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot be excluded.

8. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal information when you use this website. It forms part of these terms, please read it.

9. Changes to these terms

We may update these Terms of Use from time to time. The current version will always be available on this page, along with the date it was last updated.

10. Governing law

These terms are governed by the laws of South Australia, Australia.

11. Contact us

If you have any questions about these terms, please contact us:

Fleurieu Wellness
Email: enquire@fleurieuwellness.com.au
Website: fleurieuwellness.com.au

Participation in Fleurieu Wellness services is entirely voluntary. By booking or attending a service with us, you acknowledge and agree to the following:

Nature of services

You consent to participate in the services provided by Fleurieu Wellness, understanding that these services are holistic in nature. They are not intended to diagnose, treat, cure, or prevent any medical condition, and are not a substitute for your medical care team.

Our team qualifications

For non-clinical wellness and spa services, our team are not acting as medical practitioners. These services are for relaxation and wellness support only.

For our nurse-led clinical services (such as IV therapy), care is delivered by our registered nurse working within her scope of practice. Even so, these services are not diagnostic, and they don't replace your healthcare provider or specialist.

Any information shared during a service is for educational and wellness support purposes only. Fleurieu Wellness disclaims liability for actions taken or not taken based on this information.

Cancellation & rescheduling policy

Bookings are non-refundable. If you cancel with at least 24 hours' notice, you'll receive a credit for the value of your appointment, valid for 30 days. Appointments can also be rescheduled to suit your availability. If you reschedule or cancel with less than 24 hours' notice, a $50 rescheduling fee may apply, or the full session may be forfeited. Full cancellation policy.

Responsibility for health choices

You understand and accept full responsibility for your own health decisions and outcomes. Please seek the advice of a qualified medical practitioner regarding any medical concerns, and before making significant changes to your diet, exercise, or medications/supplements.

Communication during sessions

Please communicate openly and honestly with your practitioner. It's your responsibility to let them know about any discomfort, health issues, or changes in condition that may affect your session.

Confidentiality

All personal information and discussions during sessions are kept confidential, unless disclosure is required by law or you provide written consent. Full privacy policy.

Age requirement

Age requirements vary depending on the service booked. Clients must meet the minimum age requirement for the specific service they are attending.

• Wellness Spa Experience, infrared sauna, plunge pools, PEMF and brainwave entrainment: Guests must be 18 years or older to attend independently. Guests aged 15 to 17 may attend when accompanied and supervised by a parent or legal guardian for the duration of the session.
• Health Assessments: Available to clients aged 16 years and over. Clients under 18 must have a parent or legal guardian present for the assessment.
• Colon Hydrotherapy: Available to clients aged 16 years and over. Clients under 18 require parental or legal guardian consent.
• Neuro-Emotional Release: Available to clients aged 16 years and over.
• IV Therapy: Available to clients aged 18 years and over.
• Massage: Clients must be 18 years or older.

Fleurieu Wellness reserves the right to decline or modify a service where we consider it unsuitable for a guest based on their age or individual needs.

Right to refuse or discontinue services

Fleurieu Wellness reserves the right to refuse or discontinue services if deemed necessary for your wellbeing, or in the case of inappropriate behaviour.

Communications

You consent to be contacted by Fleurieu Wellness by email and SMS for appointment reminders, relevant updates, wellness information, and special offers. You can unsubscribe from marketing emails at any time using the link provided, or by contacting us directly.

Service suitability

Not every service suits every person. Please use your own good judgement when choosing services, and let us know about any health conditions, injuries, or concerns beforehand. Our team is always available to answer questions. If you're unsure whether a service is right for you, please check with your healthcare provider before booking.

Complaints

If you have any concerns about your care or your experience with us, please contact us directly at enquire@fleurieuwellness.com.au so we can address it. If you're not satisfied with our response, you can also contact Australian Health Practitioner Regulation Agency (Ahpra) or the SA Health and Community Services Complaints Commissioner (HCSCC).

Governing law

This agreement is governed by the laws of South Australia, Australia.